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RETURN POLICY

Last updated: 12/24/2025

HL / His Life Her Life stands behind the quality of our products. Please review our return policy carefully before making a purchase.

All Sales Final

All sales are final.

Due to the nature of our products and limited runs, we do not accept returns or exchanges for:

  • Change of mind

  • Incorrect size selection

  • Preference-based issues

Please review product descriptions and sizing information carefully before placing your order.

Damaged or Incorrect Items

We will replace or issue a refund only if:

  • You receive a damaged item

  • You receive the wrong item

To be eligible:

  • You must contact us within 5 days of delivery

  • The item must be unused and in original condition

  • Photos of the issue and your order number are required

Approved claims will be resolved at our discretion through a replacement or refund.

Non-Returnable Items

The following items are non-returnable:

  • Worn or washed items

  • Items without original packaging

  • Sale or promotional items

  • Gift cards

Refunds (If Approved)

If a refund is approved:

  • Refunds will be issued to the original payment method

  • Shipping charges are non-refundable

  • Processing times may vary depending on your bank or payment provider

Contact Us

For return-related inquiries, contact us at:

HL / His Life Her Life
Email: hisherlife1013@gmail.com
Website: www.hisherlife.com

IMPORTANT NOTE (KEEP THIS)

This policy protects you from:

  • Wardrobing abuse

  • Size-based disputes

  • Chargeback losses

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