RETURN POLICY
Last updated: 12/24/2025
HL / His Life Her Life stands behind the quality of our products. Please review our return policy carefully before making a purchase.
All Sales Final
All sales are final.
Due to the nature of our products and limited runs, we do not accept returns or exchanges for:
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Change of mind
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Incorrect size selection
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Preference-based issues
Please review product descriptions and sizing information carefully before placing your order.
Damaged or Incorrect Items
We will replace or issue a refund only if:
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You receive a damaged item
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You receive the wrong item
To be eligible:
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You must contact us within 5 days of delivery
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The item must be unused and in original condition
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Photos of the issue and your order number are required
Approved claims will be resolved at our discretion through a replacement or refund.
Non-Returnable Items
The following items are non-returnable:
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Worn or washed items
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Items without original packaging
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Sale or promotional items
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Gift cards
Refunds (If Approved)
If a refund is approved:
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Refunds will be issued to the original payment method
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Shipping charges are non-refundable
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Processing times may vary depending on your bank or payment provider
Contact Us
For return-related inquiries, contact us at:
HL / His Life Her Life
Email: hisherlife1013@gmail.com
Website: www.hisherlife.com
IMPORTANT NOTE (KEEP THIS)
This policy protects you from:
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Wardrobing abuse
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Size-based disputes
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Chargeback losses